Shipping & Returns

Honest delivery

We want your REUNITED order to arrive just as good as it looked leaving us.

Enjoy free standard shipping on domestic U.S. orders over $49, after discounts and before applicable taxes.

Processing

Orders are carefully packed and prepared before shipment.

Once your order is on its way, you'll receive a shipping confirmation email with tracking information.

Orders placed on weekends or holidays will begin processing on the next business day.

Delivery

Shipping options, rates, and estimated delivery times are displayed at checkout based on your destination and available carriers.

Delivery estimates begin once your order has been shipped and are estimates rather than guarantees. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery.

Once your order ships, use the tracking information included in your confirmation email to follow its journey.

Shipping Addresses

Please review your shipping information carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible at hello@reunitedbeauty.com. We'll do our best to help before the order ships, but we cannot guarantee that an address can be changed once processing has begun.

REUNITED Beauty is not responsible for orders delivered to an incorrect address provided at checkout.

Returns

Because REUNITED Beauty products are cosmetics and personal-care products, opened, used, tested, or otherwise unsealed products cannot be returned for hygiene and safety reasons.

Unopened and unused products in their original condition and packaging may be eligible for return if you contact us within 30 days of delivery.

To request a return, email sunny@reunitedbeauty.com with your order number and the item you'd like to return.

Please do not send products back without first contacting us. Return instructions will be provided if your return is approved.

Original shipping charges are non-refundable unless the return is the result of an error on our part.

Damaged, Defective or Incorrect Items

Something isn't right? We want to know.

If your order arrives damaged, defective, or contains an incorrect item, please contact hello@reunitedbeauty.com within 7 days of delivery.

Include:

• Your order number

• A brief description of the issue

• Clear photos of the product, packaging, and shipping materials when applicable

We'll review the issue and determine the appropriate resolution, which may include a replacement, store credit, or refund depending on the circumstances and product availability.

Please keep the affected product and packaging until we've completed our review.

Refunds

Once an approved return is received and inspected, we'll let you know the status of your refund.

Approved refunds will generally be issued to the original payment method. Please allow additional time for your bank, credit-card issuer, or payment provider to process the refund after it has been issued.

Shipping charges are generally non-refundable unless otherwise required by law or the return resulted from an error on our part.

Exchanges

We do not currently offer traditional exchanges.

If you receive a damaged, defective, or incorrect product, contact us and we'll help determine the best resolution based on product availability.

For other eligible unopened products, you may return the product in accordance with this policy and place a new order for your preferred shade or item.

Lost or Missing Packages

If your tracking information shows unusual delays or your package appears to be lost in transit, contact us at

Shipping & Returns

Honest delivery

We want your REUNITED order to arrive just as good as it looked leaving us.

Enjoy free standard shipping on domestic U.S. orders over $49, after discounts and before applicable taxes.

Processing

Orders are carefully packed and prepared before shipment.

Please allow 1–3 business days for order processing before shipment. Processing times may be extended during launches, holidays, promotional periods, or other high-volume moments.

Once your order is on its way, you'll receive a shipping confirmation email with tracking information.

Orders placed on weekends or holidays will begin processing on the next business day.

Delivery

Shipping options, rates, and estimated delivery times are displayed at checkout based on your destination and available carriers.

Delivery estimates begin once your order has been shipped and are estimates rather than guarantees. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery.

Once your order ships, use the tracking information included in your confirmation email to follow its journey.

Shipping Addresses

Please review your shipping information carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible at hello@reunitedbeauty.com. We'll do our best to help before the order ships, but we cannot guarantee that an address can be changed once processing has begun.

REUNITED Beauty is not responsible for orders delivered to an incorrect address provided at checkout.

Returns

Because REUNITED Beauty products are cosmetics and personal-care products, opened, used, tested, or otherwise unsealed products cannot be returned for hygiene and safety reasons.

Unopened and unused products in their original condition and packaging may be eligible for return if you contact us within 30 days of delivery.

To request a return, email hello@reunitedbeauty.com with your order number and the item you'd like to return.

Please do not send products back without first contacting us. Return instructions will be provided if your return is approved.

Original shipping charges are non-refundable unless the return is the result of an error on our part.

Damaged, Defective or Incorrect Items

Something isn't right? We want to know.

If your order arrives damaged, defective, or contains an incorrect item, please contact hello@reunitedbeauty.com within 7 days of delivery.

Include:

• Your order number

• A brief description of the issue

• Clear photos of the product, packaging, and shipping materials when applicable

We'll review the issue and determine the appropriate resolution, which may include a replacement, store credit, or refund depending on the circumstances and product availability.

Please keep the affected product and packaging until we've completed our review.

Refunds

Once an approved return is received and inspected, we'll let you know the status of your refund.

Approved refunds will generally be issued to the original payment method. Please allow additional time for your bank, credit-card issuer, or payment provider to process the refund after it has been issued.

Shipping charges are generally non-refundable unless otherwise required by law or the return resulted from an error on our part.

Exchanges

We do not currently offer traditional exchanges.

If you receive a damaged, defective, or incorrect product, contact us and we'll help determine the best resolution based on product availability.

For other eligible unopened products, you may return the product in accordance with this policy and place a new order for your preferred shade or item.

Lost or Missing Packages

If your tracking information shows unusual delays or your package appears to be lost in transit, contact us at hello@reunitedbeauty.com so we can help review the shipment.

If tracking shows that a package has been delivered but you cannot locate it, first check around the delivery location, with household members, neighbors, building staff, or your carrier.

We will do our best to assist with carrier investigations when appropriate, but REUNITED Beauty cannot guarantee replacement or reimbursement for packages confirmed as properly delivered by the carrier.

Final Sale & Promotional Items

Certain products or promotions may be designated Final Sale at the time of purchase. Final Sale items are not eligible for return unless they arrive damaged, defective, or incorrect, or unless otherwise required by law.

Promotional gifts and complimentary products are not eligible for cash refunds.

Questions?

We're here to help.

For questions about shipping, delivery, returns, or an order you've received, contact:

hello@reunitedbeauty.com

Please include your order number whenever possible so we can help you faster.

Lovely to be REUNITED.

 so we can help review the shipment.

If tracking shows that a package has been delivered but you cannot locate it, first check around the delivery location, with household members, neighbors, building staff, or your carrier.

We will do our best to assist with carrier investigations when appropriate, but REUNITED Beauty cannot guarantee replacement or reimbursement for packages confirmed as properly delivered by the carrier.

Final Sale & Promotional Items

Certain products or promotions may be designated Final Sale at the time of purchase. Final Sale items are not eligible for return unless they arrive damaged, defective, or incorrect, or unless otherwise required by law.

Promotional gifts and complimentary products are not eligible for cash refunds.

Questions?

We're here to help.

For questions about shipping, delivery, returns, or an order you've received, contact:

hello@reunitedbeauty.com

Please include your order number whenever possible so we can help you faster.

Lovely to be REUNITED.